Privacy Policy

Information you give us

When you fill out an estimate or contact form, call, text, or email us, we may collect:

• Your name, phone number, and email address
• Your property address, city, and county
• Details about your roof and project, such as roof type, damage, photos, insurance claim details, and timelines
• Information you provide when asking about financing or home-hardening programs
• Anything else you choose to include in your message

Information collected automatically

When you browse our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, time on site, and the website that referred you, using cookies and similar technologies.

• Respond to your questions and estimate requests
• Schedule roof inspections, repairs, replacements, and maintenance
• Communicate with you about your project by phone, text message, or email
• Help you with financing options or insurance claims, if you ask us to
• Maintain, protect, and improve our website and services
• Comply with legal obligations and protect our rights

If you give us your mobile number and agree to receive text messages, we may text you about your estimate, appointment scheduling, project updates, and related customer service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages to you.

We do not sell your personal information. We may share it only in these limited situations:

• Service providers: companies that help us run our business, such as website hosting, form processing, phone and messaging services, and email providers. They may only use your information to perform services for us.
• Financing partners: if you choose to apply for financing, we share the information needed with the financing provider you select.
• Insurance & programs: if you ask us to help with an insurance claim or a program like My Florida Safe Home, we share what is needed with your insurer or that program.
• Project partners: trusted subcontractors, suppliers, or affiliated trade companies when needed to complete or quote the work you requested.
• Legal reasons: when required by law, court order, or to protect the rights, property, or safety of our company, our customers, or others.
• Business transfers: if our business is sold, merged, or reorganized, your information may be transferred as part of that transaction.

Our website uses cookies to function properly and to help us understand how visitors use it. We use Google Analytics to see things like which pages are visited and how people find our site. You can learn how Google uses this data at Google's Privacy & Terms.

Our forms are protected by Google reCAPTCHA to prevent spam, which is subject to Google's Privacy Policy and Terms of Service. Our site also shows Google reviews and links to our social media pages like Instagram, which may collect information under their own privacy policies.

You can set your browser to refuse cookies, though some parts of the site may not work as intended.

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We keep your information only as long as needed to provide our services, keep accurate business and project records, and meet legal, tax, insurance, and warranty obligations.

• You may ask us to access, correct, or delete the personal information we hold about you.
• You may opt out of text messages at any time by replying STOP.
• You may opt out of marketing emails by using the unsubscribe link or contacting us.

To make a request, contact us using the information below. We may need to verify your identity before completing your request.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Your continued use of our website after changes are posted means you accept the updated policy.